Reference

kombo88 Privacy Policy For Your Account

Your account details, DANA or QRIS status, and device activity are covered in the kombo88 Privacy Policy, so you can understand what we collect before opening an account.

Account dataWallet statusDevice choicesPolicy access
kombo88 kombo88 Privacy Policy For Your Account
HELP WITH REQUESTS

Where Privacy Questions Reach Our Team

A clear support route helps when you want a copy, correction, or explanation of account data.

Account contact path Send a Privacy Policy request through the account support path, naming your verified phone detail and the exact record you want us to locate or explain.
Wallet status help If a DANA, OVO, GoPay, or QRIS reference appears incorrect, include the receipt or status detail so we can match the payment record carefully.
Correction requests Ask us to amend an account detail through support. We may confirm the verified phone step before changing data connected with your login or wallet record.
HANDLING YOUR DATA

Cookies, Devices And Account Security

We treat privacy as an operating task rather than a banner shown once. The policy explains the records created when you verify a phone, sign in on mobile, connect a wallet status…

Account records

We use your submitted account details and verified phone step to identify the correct profile, reduce mistaken changes, and respond to a data request tied to your own login.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer, or virtual account reference helps us match status records. We do not need unrelated wallet activity to answer your request.

Cookie choices

Cookies can retain a sign-in preference or help the mobile path return to the right account step. Your browser settings provide a way to restrict or clear them.

Device signals

We may record device and session signals linked to login security, including the path from phone verification to the lobby. These signals help us investigate unusual account access.

Retention process

We retain records for the operational or legal period connected with their purpose. When that period ends, we remove, restrict, or anonymise the record under our process.

Policy changes

When this Privacy Policy changes, we update the policy page and identify the new wording. You can contact support if you want help understanding a revised section.

Privacy Policy Questions About kombo88

These answers address the searches we receive about the Privacy Policy, including wallet records, mobile sessions, account access, and requests from Indonesia. If your situation is different, contact us through the account support path with the relevant verified detail.

The kombo88 Privacy Policy covers account details, phone verification, device signals, cookies, wallet and payment references, support requests, retention, and the steps available when you ask about your data.

We may store payment references and status linked to DANA or QRIS so we can match an account transaction or support request. The policy explains the purpose and retention period for those records.

Yes, you can contact us through the account support path and ask for a copy of data connected with your verified profile. We may confirm your phone verification before responding.

Cookies may remember a sign-in preference or help your mobile browser continue through the account path. You can restrict or clear cookies in your browser settings, although some account steps may then need repeating.

You can request a correction through support and state whether it concerns your phone number, DANA, OVO, GoPay, QRIS, or another payment reference. We confirm ownership before changing the record.

We keep personal data for the operational or legal period connected with its purpose. After that period, we remove, restrict, or anonymise it according to the process described in our Privacy Policy.

Yes. Where local law permits, contact support with your verified account detail and ask which login or device records relate to your profile. We will explain the available response and any required checks.